FAQ

See below for questions that we commonly get asked. If you can’t find the answer you’re looking for, contact us.

If we receive you order by noon and have your item in stock, it ships the same day,  We ship via FedEx so delivery times will vary from 1 – 3 days.

We are generally able to fill all the back orders within 1 week.  We will notify you via email or phone of the estimated time.  Of course you can always call us at 214-379-0661 to check in on your order.

After David finishes ‘painting’ the crosses with a blow torch, we seal each cross with a clear powder coat.  This provides very strong protection against rust and likely your cross is never rust.  If it does, we will happily replace it.

While the crosses are made out of steel, they are not heavy at all.  Most of the crosses weight 1/4 lb to 1 lb so any standard hanger will work.

Each cross is handmade so there will be slight variation in coloring but they are as close as possible to the photo.

There is a strong hanger on the back of all the crosses except the 5″ crosses which have a hole in the top for hanging.

YES!  I love to do custom work.  Please email us at Michelle@JeweledSteel.com or call us at 214-379-0661/866-737-1541 so we can discuss.

Yes.  We value quality customer service and will correct any problems that we can.