Frequently asked questions
How do I hang my cross?
There is a strong hanger on the back of all the crosses except the 5" crosses which have a hole in the top for hanging.
How long does it take to receive my order?
If we receive you order by noon and have your item in stock, it ships the same day, We ship via USPS.
What is the item I want is out of stock?
We are generally able to fill all the back orders within 1 week. We will notify you via email or phone of the estimated time. Of course you can always call us at 214-546-3655 to check in on your order.
Will the crosses rust?
After David finishes 'painting' the crosses with a blow torch, we seal each cross with a clear powder coat. This provides very strong protection against rust and likely your cross is never rust. If it does, we will happily replace it.
The crosses are made out of steel, are they heavy?
While the crosses are made out of steel, they are not heavy at all. Most of the crosses weight 1/4 lb to 1 lb so any standard hanger will work.
Will my cross look exactly like the photograph?
Each cross is handmade so there will be slight variation in coloring but they are as close as possible to the photo.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you do custom work?
Yes. We value quality customer service and will correct any problems that we can.